Privacy Policy

This Privacy Policy describes how Admins@Work collects, uses, and protects the personal information you provide when you visit or place an order on the 9/11 Memorial store.

Information we collect

• Contact and shipping details you provide at checkout (name, email, phone, address).
• Order details (items purchased, donation amount, order history).
• Payment confirmation data from Stripe. We never see or store your full card number.
• Basic analytics about how you use the site (pages viewed, device, referrer).

How we use it

• To process and ship your order and provide customer support.
• To send order-related emails (confirmation, shipping updates, refunds).
• To prevent fraud and comply with legal obligations.
• To improve the storefront and product experience.

Who we share it with

• Stripe for payment processing.
• Shipping carriers (USPS, UPS, FedEx) for delivery.
• Email provider for transactional order emails.
• Authorities when required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

Cookies

We use a small number of cookies to keep your cart working and to measure anonymous site usage. You can disable cookies in your browser, though some features may stop working.

Your rights

You can request access to, correction of, or deletion of your personal information by emailing us. Residents of California, the EU, and the UK may have additional rights under the CCPA, GDPR, or UK GDPR. We respond to verified requests within 30 days.

Data retention

We keep order records for up to 7 years to comply with tax and accounting regulations, and we keep marketing data only until you unsubscribe.

Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

Contact

For privacy questions or requests, email support@admins-at-work.com.